Microtransit Service
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Holly Springs Hopper - Microtransit Service
The Hopper service launches Monday, January 5!
Download the app today: Android | Apple
Are you a resident who wants to get to and from activities in Town without
needing a personal vehicle? Are you a senior who needs transportation from
your neighborhood to a store or an appointment in Holly Springs and back? With
the Holly Springs Hopper , destinations in Town will be just a hop ,
skip, or jump away for fares that cost less than a cup of coffee!
Beginning Monday, January 5, 2026 , Holly Springs residents will be able
to request rides from their doorsteps to anywhere within the service area and
back. That includes neighborhoods, businesses, parks, retail locations, and
more – anywhere in Holly Springs (up to 7 miles) and the Town’s future
planning area, also known as its extraterritorial jurisdiction (ETJ).
Service Hours:
Monday - Friday
7 a.m.-8 p.m.
Rider Fares
Number of Riders | Green Zone in App
(Town Limits) | Blue Zone in App
(Extraterritorial Jurisdiction)
---|---|---
1-2 | $2 | $4
3+ | +$1 per rider | +$2 per rider
*No cost for riders 62+ and riders with disabilities.
Rides can be requested using the vendor’s Ride Freebee app or by phone. Two
free trips are provided with an app download!
Riders must be at least age 16 if not accompanied by an adult rider.
The Town plans to review the service regularly to determine if adjustments are
desired.
Residents and visitors - anyone inside Town limits and the Town's future
planning area - can ride.
The Holly Springs Hopper will take riders anywhere within Town limits or in
the Holly Springs extraterritorial jurisdiction (ETJ).
Rides can be booked through the Ride Freebee App or by calling (855) 918-3733.
Two free trips are provided with an app download!
Download the app today:Android | Apple
The Hopper uses two fare zones based on your location. Trips within the
Green Zone (Town Limits) are $2, while trips starting or ending in the
Blue Zone (Extraterritorial Jurisdiction) are $4.
There is nothing you need to do to claim your two free trips. The app will
automatically ring up a $0.00 fare for your first two trips. Standard fares
will apply to all rides thereafter.
A trip is a one-way ride from one location to another. For example, going from
home to a store is one trip, and going from the store back home is an
additional trip.
To ride alone, riders must be at least 16 years old. There is no age limit for
younger riders if they are accompanied by an adult.
The Holly Springs Hopper vehicles will carry a booster seat, but will be able
to accommodate a personal child seat or booster seat.
Yes, the Holly Springs Hopper fleet includes a wheelchair accessible vehicle.
When booking a ride, please indicate that this vehicle is needed.
No, rides cannot be scheduled in advance. To ensure timely service, please
book a ride 20-30 minutes in advance of when you would like to take it.
Unopened food and groceries are permitted in the vehicle, but consuming food
items is prohibited.
No. Riders are prohibited from consuming alcohol or drugs inside the vehicle.
Smoking and vaping are also prohibited inside the vehicle.
Yes, drivers for the Holly Springs Hopper are allowed to accept tips but are
prohibited from asking for them. Tip your driver if you think they provided
you with great service on your ride!
Learn more about what microtransit is on the NCDOT
website.
The Town’s service will be similar to microtransit programs successfully
launched recently in other neighboring municipalities. The goal of the service
is to help residents find another convenient, alternative way of getting
around the community without worrying about traffic or finding a parking
space.
The Hopper microtransit service will be operated by Freebee, an external
vendor, and is partially funded by a grant from the NC Capital Area
Metropolitan Planning Organization.